Delivery & Returns
Postage
♦ Please note that during the busy Christmas period delays are possible. You will be notified by email if there are delays to your order.
♦ Postage is £3.50 per transaction in the UK. Delivery will normaly be 3-8 working days by Royal Mail.
- In the EU postage will be £5.50.
- Rest of the world delivery is £7.50.
- Delivery outside the UK is sent by Royal Mail Airsure and will usualy take up to 7 working days although final delivery times will depend on your local delivery service.
- Last posting dates for Christmas are as follows:
- Australia, New Zealand and the far East : Mon 5th Dec
- USA and Canada : Fri 9th Dec
- Western Europe : Mon 12th Dec
- UK : Mon 19th Dec
Returns
- No need to contact us.Just fill in the returns form provided and post it back with the item.
- If there are problems with any items in your order please e-mail us here with the word ’problem’ and your ’order number’ in the subject box.
- Please get a ’proof of postage’ form from the post office to insure your parcel in case it gets lost.
- We will exchange or refund, as required, up to 28 days after dispatch.
- For a refund please be sure to include your order number and world pay transaction number.
- Postage will be refunded for faulty items only.








